Before you ride one of our bikes you will need to complete a very quick and simple induction online below or in person with one of our volunteers at the bike shelter.
We advise that you have an induction in person so you can try the bikes out too.
Review the 8 induction items below and then fill in and submit the form.
1. Bike Shelter
On the day of your hire you need to get a code on the Spokesafe app to unlock the shelter.
Press "get my code" and enter the number given. This is a random code and will change throughout the day so when you bring the bike back you will have to do this again
to get a new number to gain entry.


The door is heavy so ensure you open it fully and secure with the drop bolt.



When closing the shelter make sure the black drop bolt is closed properly as shown.
2. Keys and locks

The keys for the bikes are kept in a locked box. Use the code given to you in the Spokesafe confirmation email to open the box. The keys are for the D lock and the chain lock with each bike.
Make sure you take good care of the keys and locks as if they are not safely returned with the bikes there will be a £75 replacement fee.


Take the two locks with you and use them to securely lock the bikes if you need to leave them unattended.
3. Bike Security
Make sure you lock the bikes when unattended. The D lock goes through the frame and wheel and the chain lock through the frame and an fixed object such as a bike hoop or lamppost.


4. Charging the electric bikes
Please ensure that when you return the bike you plug the charger in and make sure it is charging ready for the next hirer. Keep the chargers off the floor to avoid any contact with water as the shelter is not water proof.


IMPORTANT BATTERY INFORMATION FOR THE WINTER MONTHS